Why does WD Smartware insists that I buy an activation code or it wouldn't let me back up my PC

I purchased a WD My Passport last July.  When I tried to back up my laptop today (8/5/14), it locked and required that I buy an activation code.  Why is that?  Don’t I own the device and should be able to use it?   It is outrageous that I am asked to pay activation fee for a piece hardware that I had already fully paid for it.

if an activation fee (annual?) is required, i will not buy WD my passport again.


As a recommendation, download the latest version of the software directly from the website.

Please see the link below.


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thank you it is working now