I purchased a WD My Passport last July. When I tried to back up my laptop today (8/5/14), it locked and required that I buy an activation code. Why is that? Don’t I own the device and should be able to use it? It is outrageous that I am asked to pay activation fee for a piece hardware that I had already fully paid for it.
if an activation fee (annual?) is required, i will not buy WD my passport again.
As a recommendation, download the latest version of the software directly from the website.
Please see the link below.
thank you it is working now