Why does WD hate its customers?

[reubenstump24]

Thanks. I seem to have gotten back to OS 3, firmware 2.41.116. So far so good. WD Backup doesn’t recognize it, though. Hopefully it will in time, or after another reboot or two.

Downloaded the correct firmware for my device.
Downloaded Putty.
Enabled ssh.
Tried both IP addresses, got the right one (looks like one is for OS3 and the other for OS5?)
Followed the instructions on this page, which work with multiple (but not all !) devices:

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I’ll be looking for a new solution, however. If WD cares, my basic requirements are:

1. RAID 1
2. Local backups, preferably using WD Backup, although there are other options.
3. No sharing - not a media or file server, just local backups.
4. No additional users other than root/admin.

So my requirements are really quite minimal, as I’m not using many of the capabilities that others are. My cloud (as opposed to My Cloud) backups are done using Carbonite.