Why does WD Dashboard default to the wrong drive?

I’m sorry, but that’s Knowledge Basement. It’s something for the Artificial Intelligence (AI) systems to train their bits and bolts on. It’s not for humans with real intelligence. It belongs to the same category of “knowledge” as an FAQ section of any random website that has one, and many do have an FAQ section in this time and age, because fewer and fewer companies are showing any sign of care or honor in “customer care”. They veiw customers/consumers merely as a means to an end (money!). Many companies have already upgraded from from FAQ and KB to AI chat bots. I’m frankly surprised that WD hasn’t yet. But having these bot replies as we’ve seen above and in other topics/threads is a first step.

How do you set a default drive on WD Dashboard version 4.2.2.5?

That’s a well formulated sentence for an AI system. But that’s not what that is – a “Knowledge Base” is not an AI system. It’s a text search function. You don’t need to provide it with well formulated sentences. And what reply did you get back by inserting a full sentence as a search argument/keyword(s)? Did you find the answer? I dind’t. And by the looks of it, I was the only one to even click on that link (you can see by the “1” indicator/bubble).

This is true. WD has acquired SanDisk, and when you buy an SSD that’s clearly branded as “WD”, you’re told to go to the SanDisk site for support. Here’s the evidence:

But then you listen and do what they tell you and go to said site. Only to be told to go back to the site you came from (WD site) to download the WD Dashboard software (which was once a SanDisk branded software but now is WD branded for some reason, even though they clearly indicate they intend to continue to sell and support SSD products under the SanDisk brand… I give up on trying to understand what they think they know they want to be doing are not doing. They’re a little crazy. Too crazy for me to delve into. The following pictures should be convincing enough.

So the way it works is… they will have you buy a “WD” branded SSD, then you will visit WD to find the software… then they will tell you to go to SanDisk for support and downloads… and you will happily go there… only to have them tell you to go back to WD support site to download the “WD” branded “WD Dasboard” softare (which used to be “SanDisk SSD Dashboard” before WD acquired the company).

So they will have you go in circles until you get to your senses and snap out of the loop, and tha’ts when you see the lie. I have seen many companies disorientated (on who they are and what they want) and disorganized (on is the stuff, who is doing what, etc.) but I haven’t seen it in a while, and certainly didn’t expect this from WD. But after the cyberattack of last year, we can count on it. Attackers pray and profit on disorganized and disoriented people/consumers/companies.

Same here. The alphabet is so logical and easy to understand. At the moment, I have 17 partitions in total, across six drives (SSDs and HDDs). I try to always give them drive letters in alphabetical order – sometimes Windows messes that up, mostly due to removable drives like USB drives or USB flash drives, but it gets it right most of the time thanks to volume ID.

There is no logic. You can stop searching for logic where there is none. I wrote on this very same topic before. It’s not exactly the same, but very much related. You can check the link below.

As I wrote in that post:

It seems to pick up on the last drive letter, so if a drive has two partitions L and M, it will appear as M. But if it has three, or four, or more drive letters, then it seems to get confused and picks up a drive letter at random.

Random! That’s the only logic there is.

I usually have more than one partition on a drive/disk and it gets it “wrong” (according to my logic). But in your case, you seem to only have one partition per drive, and in this case it should be a no-brainer (easy), but it still gets the order wrong.

I agree, that would have been logical. But there is no logic. Not as far as I was able to tell.

Here is how it shows my drives:
K, G, M, Q, X, C

These are not the only drive letters. Remember, I have 17 of them and multiple partitions on each of the six drives. But it only shows one drive letter per drive (unlike File Explorer and unlike Task Manager and other software).

The reason it shows my C drive as the last is because it’s not an SSD made by WD/SanDisk.

It may be sorting them by volume ID. Just an idea! I haven’t checked.

That’s not entirely true. There is nothing technical that says it must be so. But common sense and pure logic dictates that it should be sorted in alphabetical order if and when possible.

Think about it. What came first, the English alphabet or something called WD Dashboard? The alphabet is not only logical and something people can relate to, it’s also practical. Many memorization techniques are based on the alphabet. So it can help you more easily remember what data you have on what partition/volume.