Why did I get this WD error message at boot?


#1

Today when I booted my PC, I got the error message “Event Source:  Service Control Manager
Event ID:    7034
The WD File Management Engine service terminated unexpectedly.  It has done this 1 time(s).”

I’m thinking the WD refers to the Western Digital Passport Essential SE I have installed via USB to do weekly backups of my two hard drives.

Can anyone help me figure out what the cause of this is?


#2

Hi there, that’s the WDFME process that Smartware uses for backups, the first thing I would do would be to reinstall the software, if the error goes on then I would check why my computer is killing the process on startup…


#3

I’m a little confused by your answer because I’m jusing Ghost 15 to do my backups. I just checked my installed programs and WD Smartware is there. What is it’s function if I’m not using WD software to perform the backups?


#4

If you are using Ghost 15 to do your backups, then, if you have a My Book or Passport HDD with WD SmartWare backup software you can disable it since you don’t need it.

A VCD is a virtual CD embedded in your hard drive with the WD SmartWare Backup Software.

You can find the information to disable the VCD in the link below.

http://wdc.custhelp.com/app/answers/detail/a_id/3835/session/L3RpbWUvMTMwMDkyOTY2Ny9zaWQveWROeHRIcGs…