Why can I not log in to my new MyCloud?

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

I just got the MyCloud and hooked it up. The software won’t let me crete a login and password. Telephone support **bleep** big time with the technician not able to hear me or withme not able to hear him. Is this money down the drain?

Grant

2

Check out this link and see if it helps, My Cloud │ How it Works .

Posted by,
cat0w (USA)