WD Community

Where is knowledge base article 2569?

The ShareSpace manual references:

“Visit support.wdc.com and search the knowledge base article 2569 for detailed instructions on obtaining a replacement drive for this product.”

I am unable to locate this document.

Can you supply a URL or directions to access this document?

It was replaced with 2749.  If you input 2569, it will take you to 2749.

http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=2749

Support for Western Digital Hard Drives | Western Digital

Still Need Help?

Reach out to Support for more assistance.

Sign in to Your Support Account

Get up-to-date information about your products.

Western Digital Business Portal

Unlock benefits and tools for your business such as enterprise support, pricing and rebate tools, marketing, loyalty, rewards, and more.