Where do I find my retrieved files?


#1

I attempted to retrieve my backed up files from the “my book essential”. Not all the files were retrieved? Why? I tried a second and third time and it kept overwriting the existing files. I don’t see any of my word docs, pdf’s or spread sheets. None of my music was restored or pics. I’m freaking out. There’s 3 years worth of my daughters pics in there and tax returns!


#2

What software came with your MyBook and did you use that to restore your data?  WD has produced three generations of the MyBook Essentials and I need to know which one you have before I can say how to get your data back.