The retrieval destination is shown as C:\Users\Michael\Desktop, but when look for my retrievals, they are not there. Additionally, when I change destination for retrieving files, they still do not appear. If I repeat the process and retrieve them again to the same location, it says the files already exist and do I want to overwrite or skip retrieving them.
I see the files on my passport drive in WD SmartWare.swstor, but why isn’t the WD Smartware software working.
Windows 8 HP Spectre Touchsmart Ultrabook
My Passport 2TB portable hard drive