When will we be able to upgrade the FW without risks?

WD Legacy Products My Book Live
1

I got the well known troubles with SW upgrade last november.

I opened an RMA and got a new MBL from WD (south american 1.4 version, instead of the european version that I sent them for replacement… doesen’t matter).

Now, the replacement works properly, but the UI suggests an SW upgrade at any access.

As far as I can read in the various posts here, the problems given by the 02.10.09-124  FW (“UI unreachable”, “LED malfunctioning”, “NO Sleep”) are all still reported by MANY people who havING UPGRADED THE fw.

Why WD cannot tell us WHEN there will be a debugged FW upgrade to uplad safely into the MBL?

All efforts of the community didn’t clear any of the FW mis-upgrade issues. WD seems not to be working professionally,  customer oriented this time!

2

This has being happening for ages, WD seem to never get it correct on the software, i got a RMA from the old white light versions which really got messed up. I am now suffering the issues below and wondering if i can really trust this drive for backups etc. It would be good if there was more official responce and ownership when bugs and issues occur.

3

SSH is disabeled by default. It should be enablede by default. It woul;d then be a lot easier to provide assistance.  :confounded: