When will my replacement be shipped?

When will my replacement be shipped?

 I have a need to get this quickly,

Can I track it?

Where do I find if it has been shipped?

Hi you can go here and click on Warranty Status.  http://support.wd.com/warranty/index_end.asp?lang=en .

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I went to the link provided but could not find “Waranty Status”  Only “Waranty Policy” and “Waranty Extension”.  Niether answered my question.

It depends in the type of RMA you processed. Standard RMA ships after the original product is received while Advanced RMA ships 3-5 business days after the creation of the RMA order. Your RMA Pre-mailer will be updated with a tracking number once it ships.

Basic RMA information:


Current turn-around times:


RMA Pre-Mailer:


RMA Status: