When will my replacement be shipped?

WD External Drives WD Portable Drives
1

When will my replacement be shipped?

 I have a need to get this quickly,

Can I track it?

Where do I find if it has been shipped?

2

Hi you can go here and click on Warranty Status.  http://support.wd.com/warranty/index_end.asp?lang=en .

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3

I went to the link provided but could not find “Waranty Status”  Only “Waranty Policy” and “Waranty Extension”.  Niether answered my question.

4

It depends in the type of RMA you processed. Standard RMA ships after the original product is received while Advanced RMA ships 3-5 business days after the creation of the RMA order. Your RMA Pre-mailer will be updated with a tracking number once it ships.

Basic RMA information:

http://wdc.custhelp.com/app/answers/detail/a_id/8/

Current turn-around times:

http://support.wd.com/warranty/rmapost.asp?lang=en

RMA Pre-Mailer:

http://wdc.custhelp.com/app/answers/detail/a_id/143/

RMA Status:

http://wdc.custhelp.com/app/answers/detail/a_id/10/

Regards,