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When subtitled muxed in with mkvtoolnix on mac osx no sound on WD HD 1st gen

Hi,

I have a WD HD 1st generation with latest firmware.

Works fine with 720p mkv files on my Samsung Plasma and JVC surround Amplifier for DTS and DD.

But for 1080p it starts stuttering and stops with an srt file seperate.

So I read somewhere when you mux in the SRT file you should not have that problem.

On my iMac I have mkvtoolnix and muxed in the srt file fine but when I play the movie on my WD HD I have no sound anymore.

Any idea ?

thx

Can you post the MediaInfo for the 1080 file with no audio?

Hi, can you tell me how to do this ?

Thx

Download this: http://mediainfo.sourceforge.net/en/Download

Then when you run it, select the file in question and choose “View – Text”.  Copy and paste the result into a post here, like this:


General
Complete name                    : L:\Disney\1973 - Robin Hood.mkv
Format                           : Matroska
File size                        : 2.15 GiB
Duration                         : 1h 23mn
Overall bit rate                 : 3703 Kbps
Movie name                       : Robin Hood
Encoded date                     : UTC 2010-09-01 18:26:46
Writing application              : mkvmerge v2.6.0 (‘Kelly watch the Stars’) built on Mar 24 2009 15:23:17
Writing library                  : libebml v0.7.7 + libmatroska v0.8.1

Video
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : Main@L3.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 6 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 22mn
Bit rate                         : 3160 Kbps
Width                            : 720 pixels
Height                           : 480 pixels
Display aspect ratio             : 16/9
Frame rate                       : 23.976 fps
Standard                         : NTSC
Colorimetry                      : 4:2:0
Scan type                        : Progressive
Title                            : Robin Hood
Writing library                  : x264 core 79
Encoding settings                : cabac=1 / ref=6 / deblock=1:0:0 / analyse=0x1:0x111 / me=umh / subme=7 / psy=1 / psy_rd=1.0:0.0 / mixed_ref=0 / me_range=32 / chroma_me=1 / trellis=0 / 8x8dct=0 / cqm=0 / deadzone=21,11 / chroma_qp_offset=-2 / threads=3 / nr=0 / decimate=1 / mbaff=0 / constrained_intra=0 / bframes=4 / b_pyramid=0 / b_adapt=2 / b_bias=0 / direct=3 / wpredb=0 / wpredp=2 / keyint=240 / keyint_min=24 / scenecut=40 / rc_lookahead=40 / rc=crf / mbtree=1 / crf=15.3 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
Language                         : English

Audio
Format                           : AC-3
Format/Info                      : Audio Coding 3
Codec ID                         : A_AC3
Duration                         : 1h 23mn
Bit rate mode                    : Constant
Bit rate                         : 384 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Rear: L R, LFE
Sampling rate                    : 48.0 KHz
Title                            : Dolby Digital Audio
Language                         : English

Text #1
Format                           : VobSub
Codec ID                         : S_VOBSUB
Codec ID/Info                    : The same subtitle format used on DVDs
Title                            : English Subtitles
Language                         : English

Text #2
Format                           : VobSub
Codec ID                         : S_VOBSUB
Codec ID/Info                    : The same subtitle format used on DVDs
Title                            : English Subtitles
Language                         : English

Text #3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Title                            : English Subtitles
Language                         : English

Chapters
1                                : 00:00:00.000 Chapter 1
2                                : 00:03:32.078 Chapter 2
3                                : 00:09:10.249 Chapter 3
4                                : 00:15:09.808 Chapter 4
5                                : 00:20:56.822 Chapter 5
6                                : 00:27:01.519 Chapter 6
7                                : 00:31:22.280 Chapter 7
8                                : 00:37:40.157 Chapter 8
9                                : 00:42:00.417 Chapter 9
10                               : 00:48:57.467 Chapter 10
11                               : 00:51:08.732 Chapter 11
12                               : 00:55:09.973 Chapter 12
13                               : 01:03:04.814 Chapter 13
14                               : 01:05:21.450 Chapter 14
15                               : 01:20:30.192 Chapter 15


Here it is …

General
Complete name                    : /Volumes/External 1 TB HD/Movies/A Nightmare on Elm Street - 2010 - 1080p - Muxed/A Nightmare on Elm Street - 2010 - 1080p - Muxed.mkv
Format                           : Matroska
File size                        : 6.55 GiB
Duration                         : 1h 35mn
Overall bit rate                 : 9 821 Kbps
Encoded date                     : UTC 2010-10-10 20:29:57
Writing application              : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul  4 2010 00:14:11
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.1
Format settings, CABAC           : Yes
Format settings, ReFrames        : 5 frames
Codec ID                         : V_MPEG4/ISO/AVC
Duration                         : 1h 35mn
Bit rate                         : 8 317 Kbps
Width                            : 1 920 pixels
Height                           : 800 pixels
Display aspect ratio             : 2.40:1
Frame rate                       : 23.976 fps
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Bits/(Pixel*Frame)               : 0.226
Stream size                      : 5.42 GiB (83%)
Writing library                  : x264 core 105 r1724 b02df7b
Encoding settings                : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=8 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=24 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc=2pass / mbtree=0 / bitrate=8317 / ratetol=1.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / pb_ratio=1.30 / aq=1:1.00
Language                         : English

Audio
ID                               : 2
Format                           : DTS
Format/Info                      : Digital Theater Systems
Muxing mode                      : Header stripping
Codec ID                         : A_DTS
Duration                         : 1h 35mn
Bit rate mode                    : Constant
Bit rate                         : 1 510 Kbps
Channel(s)                       : 6 channels
Channel positions                : Front: L C R, Side: L R, LFE
Sampling rate                    : 48.0 KHz
Bit depth                        : 24 bits
Stream size                      : 1.01 GiB (15%)
Language                         : English

Text #1
ID                               : 3
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text
Language                         : English

Text #2
ID                               : 4
Format                           : UTF-8
Codec ID                         : S_TEXT/UTF8
Codec ID/Info                    : UTF-8 Plain Text

xztd34 wrote:

Here it is …

 

Writing application              : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul  4 2010 00:14:11

Audio

Muxing mode                      : Header stripping

 


There’s your problem.

The WDTV’s won’t handle compressed headers in Matroska files.

Version 4.1.x of mkvmerge added compressed headers to the audio tracks by default.

Version 4.2.x of mkvmerge and newer, add compressed headers to both the audio and the video tracks.

What you need to do is re-mux the file with mkvmerge.

Either use v4.0.x or earlier of mkvmerge which doesn’t do compression by default, or make sure you select “Compression – NONE” under “Extra Settings” for both the audio and the video tracks if you’re using v4.3.x

Thanks a lot,

I have version 4.2.0 for MKV Merge for Mac OSX and indeed I can select ‘None’ for the compression.

Again many thx

You’re welcome.

Just remember to select “none” for the video track as well, even though it’s not compressed in your existing file.  Your 4.2.0 will compress the header for the video by default, as well as the audio, so if you just select “none” for the audio track, you’ll end up making a file that won’t play at all.

Thx again, I have another question.

Most of the 1080p mkv movies are 1920 x 816 and not 1920 x 1080.
Is there a reason for that ?
This means on my plasma Samsung most of the time I have not full screen.
But it is possible, I have 2 movies with full 1920 x 1080 in mkv format and about 8 gb.

It all depends on what is used to encode the videos.

Most encoders will use the aspect ratio to decide what actual resolution to make the final output file.

Even DVD players (except for the earliest ones) do this… if a 720x480 file is marked as being 2.35.1 then the DVD player will output a 640x480 “picture” (or a 720x480) but the movie will only be 640x272 letterboxed in the center of that on a 4:3 screen, and 720x306 on a 16:9 screen.

The only aspect ratio that will completely fill a 1920x1080 screen is 16:9… any other aspect ratio and you will either have black bars top and bottom, or black bars at the sides.

Note however, that the HD image, even letterboxed, is still 7 times as many onscreen pixels as the SD version (1920x816 vs 720x306).

Again thx, last question, I have the first generation of the WD HD and it’s working fine for 720p mkv movies.

For 1080p with subtitle seperate it starts chunking and with the subtitle muxed in it plays as good as normal.

Is it known by you that indeed the first generation WD HD has this kind of problems due to lesser cache memory ?

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