I believe the answer is when it is WD My Cloud.
My understanding of ‘The Cloud’ is that you can edit files on the cloud and the edits are then seen across all your devices. This is certainly the case with Skydrive, Google Documents, Dropbox etc. But not apparently with WD My Cloud.
I know this is a similar post to one I raised previously. But having not got to the bottom of it, I wanted to try again.
I would be extremely grateful if someone would confirm that if you edit any office document (doc, docx, xls, xlsx, etc.) on a mobile device and save the changes, that the edits do NOT get saved onto the My Book Live device itself. [e.g. Totally contrary to the apps like Dropbox]
Certainly if I try using any office application on my tablet (Nexus 7) or my smartphone (HTC Desire), the edits are only ‘saved’ locally on the device - actually within a temporary folder. The changes NEVER get uploaded back to My Cloud. In truth this wouldn’t be so bad if the WD My Cloud application informed the user of this. I had previously lost many edits as a result of this massive limitation.
This same limitation applies when I connect my Dropbox to the WD My Cloud app … edits are not saved back to the Dropbox cloud. (But at the risk of repeating myself … if I use the Dropbox app itself … no problem! Edits saved beautifully)
If Dropbox can do it with their app, surely WD can also?
But perhaps BOTH my devices are not working properly? But then why would it not even work with the connected Dropbox?
Therefore, again, I would be extremely grateful if others could confirm or otherwise that edits are not saved back to the WD My Cloud.
Many, many Thanks
PS. I did raise a support request to WD, but that seems to have dried up … they said they’d phone me, but never did.