I putchased my Passport and installed Smartware. According to the documentation it was supposed to be backing up my files dynamically. Now my computer crashed—completely, meaning mother board—and I plugged my Passport into another computer, expecting to see my latest versions of files. NOPE! Nothing as been backed up! All I see is initial files that were backed up when I installed my Passport. WHAT IS GOING ON???
Did you install the WD smartware on the computer you are retreiving the information? Make sure it is the latest version
WD SmartWare version 184.108.40.206 (Windows)