I just bought WD My Cloud 3 TB a week ago and found out the biggest problem of using this kind of device that it loses connection itself randomly after using it for a day or few. It always say “unable to access device (0)” when I try to access it via both web browser and app on smartphone and pc. However, I can access it locally via network in “my conputer” and uPnP on the hd player. Isn’t this kind of device supposed to work continuously 24/7 ??? Don’t we get it for using it online via wireless signal ???
On the WD site, it says the latest fw can solve the issue of losing connection and yet unexpectedly, I don’t see something like that or like what they just boasted. Do you guys find the same problem as i m doing at the moment ? Hopefully, WD will solve this issue once and for all or I sell it online since there is no refund or returning WD product in my country. Then, I m gonna get a real NAS device despite throwing much more money on it.