I recently purchased a 8TB EasyStore from Best Buy, curious what type or drives are used as CrystalDiskInfo identifies it as WD80EMZZ-11B4FB0 5640 RPM with 81.00A81 firmware. Just thought it was odd to be 5640 RPM as it is not that common.
We request you to download WD drive utilities to diagnosis your drive.
Please refer below link to download WD drive utilities:
Hope it helps!!