just bought this WD My Cloud 2 weeks back and while trying to install it using my laptop I get a message that says " We’ve detected that you may not be able to Access this device remotely" and gives me the option to continue with the installation process. After that I am only able to access the device from my laptop through writing the IP \169.254.24?.??? in the RUN window . I cannot access it from my android phone, from my WDTVLive nor from wife’s laptop or her phone as well. I cannot open the dashboard as it says in IE " You don’t have permission to access /UI on this server". I tried using the reset button several times but no good. anybody can help?
I send en email to the support team but they did not respond
Here are some details in case you need them
My OS is Windows 7 Home Premium SP1
My Router is STC Huawei Echolife HG532b Router/DSL Modem (UPNP is enabled)
My Cloud is connected through the original ethernet cable to the router and my laptop is connected wirelessly