please l have a problem with my external hard drive Western digital 1TB/To .
i bought this disk last week and configured a password to ensure safety of my disk. but now, when l try to put it , the software doesn’t recognise it .
l have read the " user guide " on page 40 which mention that it is possible to clear the disk , but when i tried the icon “i understand” is missing.
i don’t know how to do to use my disk or for the worse to format it .
Please help me !!!