I have got western digital My Passport 1TB USB 3.0
Suddenly I’m not able to access the hard drive quickly. It takes ages to be mounted. I can, however view the data, but when it comes to transferring data into it, I’m not able to do that, it suddenly gets crashed. To elaborate more, I’m not able to even copy the data from it as it gets stuck at a particular point. All the data inside the hard drive is important and I cannot afford to lose it anyhow.
Tried to access using MacDrive in Windows but it’s the same thing. Tried it on multiple Macs.
Need help to backup data so that I can claim a replacement! Thank you!