Western Digital My Cloud

I’m trying to upload a vid to My Cloud, but am told that I can’t copy files larger than 2 gigs. Why?

I’m trying to upload a vid to My Cloud, but am told that I can’t copy files larger than 2 gigs. Why?

Sorry need more information, in what way are you uploading it?

Using an old 32bit application? Using file explorer? What version of Windows/Mac/Linux ?

There is no 2GIG file size limit on my cloud, and can support very very large file sizes (EXT4 filesystem).

Think larger than your actual my cloud drive space just for a single file.