Western Digital Dashboard not running on older windows

I’m having an issue with current version on windows 8.1. I open program and it is stuck on loading screen. I’ve tried rebooting PC and reinstalling program with no luck in fixing it. Anyone got a version I could try that may work (older WD Dashboard)? I have a WD My Book HDD and a WD Blue SSD desperately needing a firmware update.

Hi @WesternDigitalUser1,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

hi, did you manage to solve the problem ?

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