I purchased a 3TB My Cloud Drive from Maplis Store in London, I brought it home and began the setup process, once i installed the software it went through to completion with no errors, however during the User Setup stage of the setup process it created 2 users and I have no idea who they are. The main admin user for the account is ‘ananchai’ and the email address associated with it is [Deleted]
There was another user with a hotmail account but i deleted it, this other account i mentioned i cant delete as it tells me i dont have permission!!! Im confused, because what it seems like to me that has happened here is that I’ve been sold a drive who someone else before me had access to! So i was sold a second hand drive advertised as new at full price. Is that the case or does this drive automatically set up these two users?
For the life of me i cant figure out how im meant to reset it or format it and im quite worried about someone else having access to this drive as its connected to my network, maybe they installed malware on it which will give them access to my pc? Who knows! What should I do, take it back to the store or is this how they are setup?!
Thanks i appreciate any help