WebUI Blank

umar1964 · August 18, 2017, 8:57am

I Can access my book live, but when I access WebUI, the page is blank, please what should I do ?

Peter.g · August 18, 2017, 9:58pm

Hi umar1964 ,

Is your SSH enabled?

Have you tried to check with any other web browser?

umar1964 · August 19, 2017, 10:29am

I try to enable the ssh with http://mydrive/UI/ssh, but still white blank.
Also I try another web browser (mozilla, chrome opera etc… But still
white blank…
My reset button not working.

Thank you.

Peter.g · August 20, 2017, 6:14pm

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en