Webaccess only shows oldest 20 files, not newer

When using Internet Explorer I also see the 20 oldest first but when I scroll to the bottom, it fetches 20 more and so on. In Chrome it never fetches additional files. The folder shows the new date for latest
file but I can’t get at it. IE and mobile is ok

Hello Pbekkerh,

If you are unable to access the files of the My Cloud Home device on the internet browser then I would suggest you to contact WD support for better assistance.

Refer the link provided below for contact details.

I read a “solution” somewhere: In Chrome, you must use the 80% zoom option, then it will refresh when scrolling using the bar at right, sometimes also when you use the scrollwheel and scroll fast to the bottom.

This is of course only a workaround, the error should be fixed by WD