I am unable to remotely access my Live Duo via the web. Does this product require a static IP address for this function to work? I believe it does. I am on Hughesnet which does not allow (unless I purchase a static IP) access via ftp. I know the product uses the site wd2go for remote access. What protocol does wd2go use? The HN 9000 modem I was supplied by Hughesnet is also a router. I am hoping some very astute user can help me with this. Thank You.