I cannot for the love of god download any of my photos, playback music, nor read any of my documents inside of my My Cloud Web app. At first. I thought I accidentally delete all of my file and docs but all of my stuff was still there but I can’t access. What do I do?
Hi @Hazmat,
I do understand that you are facing issue with My Cloud Web app and you are unable to access the files. In order to assist in better way, I request to share model number and the serial number of your product.
Also you can refer the below mentioned respective support link for more information:
https://support-en.wd.com/app/utils/login_form
Yes. If it helps with situation do it.
What web app are you using? Have you tried mycloud.com?
What device do you own? I own two WD MY CLOUDS, a 1st and a 2nd generation. 
