We have passed this along to support

My Cloud OS 3 Personal & Network Attached Storage My Cloud
22

Hello Ralphael,

The “known” issues corrected are:

  1. v04.04.00-308 - issue with REST API created folders when accessed through SMB without user crendentials
  2. current patch - issue with sub-folders owned by root:root

What you are reporting is:

I turned off sharing of my Public folder in FW version 3.04 and 4.00x on both cloud by using the edit Public name which gives an error, then I would turn off Public.
After I upgraded to 4.04, I cannot turn on public on the public share folder.

Are these steps accurate

  • connect USB device to My Cloud
  • set Media Serving NO (default=ON)
  • set Public NO (default=ON)
  • enable usr Access as needed
  • change the “SAMBA” share name of USB drive in the dashboard (what error message do you get?)
  • reboot
  • your USB drive does not mount

I just executed the above steps under v04.04.00-308 and do not have the issue reported.

The USB is mounted successfully on reboot and I have set it back to Public and Media Serving.

I suspect  “edit Public name which gives an error” may be the root cause, but without logs, I’m just guessing.

Regards,

Samuel Brown