WDTV returns to the menu selection during playback of the movie and continues playback in background

WTDV Live - Firmware 1.02.21

Sometimes, during playback of a movie, WDTV returns to movie selection menu. It continues the playback in background, because you can hear the audio playback.

When you press play again in the same movie, WDTV begins to play it from the beginning, showing, for a moment, the video frame corresponding to the audio you are hearing at that time.

It is not always the same movie or in the same frame or in the same time from the beginning of the movie playback.

Has anyone had the same problem?

Here you have a mediainfo output as an example:

Complete name : video.avi
Format : AVI
Format/Info : Audio Video Interleave
File size : 697 MiB
Duration : 1h 32mn
Overall bit rate : 1 056 Kbps
Writing application : VirtualDubMod (build 2540/release)
Writing library : VirtualDubMod build 2540/release

ID : 0
Format : MPEG-4 Visual
Format profile : Advanced Simple@L5
Format settings, BVOP : Yes
Format settings, QPel : No
Format settings, GMC : No warppoints
Format settings, Matrix : Default (H.263)
Muxing mode : Packed bitstream
Codec ID : XVID
Codec ID/Hint : XviD
Duration : 1h 32mn
Bit rate : 917 Kbps
Width : 544 pixels
Height : 304 pixels
Display aspect ratio : 16:9
Frame rate : 25.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.222
Stream size : 605 MiB (87%)
Writing library : XviD 1.2.1 (UTC 2008-12-04)

ID : 1
Format : MPEG Audio
Format version : Version 1
Format profile : Layer 3
Mode : Joint stereo
Mode extension : MS Stereo
Codec ID : 55
Codec ID/Hint : MP3
Duration : 1h 32mn
Bit rate mode : Variable
Bit rate : 128 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Stream size : 83.3 MiB (12%)
Alignment : Aligned on interleaves
Interleave, duration : 24 ms (0.60 video frame)
Interleave, preload duration : 146 ms
Writing library : LAME3.90.
Encoding settings : -m j -V 4 -q 2 -lowpass 17.6 --abr 128

Hmmm, that’s Bad Behavior.

Have you tried resetting the Live (via the paperclip) as well as unplugging it from power for at least 10 minutes?

After that, try a known good source (the only way to do this is to use Handbrake on a file – use Handbrake with the High Profile preset, but change the output type to MKV.  This will be your “gold standard” and the file should play properly.  If this plays okay then try ANOTHER file, but don’t play anything else until you reset the Live and then try this file).