My WDTV Live Streaming refuses to see my network shares, either Windows shares or NFS shares. But here’s the twist:
It used to work; and
Two other devices of an identical model on the same network work fine, aswell as an older WDTV Live unit
* Windows 7 Professional, 32 bit runs the “media server” (nothing fancy, just a file sharing setup)
* Windows shares all set up fine (as evidenced by other players working nicely with them)
* NFS shares via haneWIN NFS all set up fine (as evidenced by other players working nicely with them). (An aside: The NFS shares are *much* faster, and seem to be required for full quality wireless streaming of DVD9 or higher quality video to multiple devices over Wi-Fi. I recommend this approach to anyone experiencing video stutter via Windows shares, especially over WiFi.)
* Network discovery enabled and working on the PC
* Workgroup names are most definitely identical, checked many times
* The WDTV sees the Internet fine and accesses online services
* Netgear DGND3700v2 router runs the network as a DHCP server
* Latest firmware was recently installed on the bad device - 12.14 (however the same problem existed on 9.x and 11.x)
* Windows firewall disabled on the PC for the internal network
The WDTV refuses to see either the PC Windows or NFS shares, just showing the spinning arrow of death.
It *does* see shares from the other WDTV devices. That’s no good to me unfortunately. I haven’t tried playing a file from another WDTV device as it’s a bit of a pain to move disks around.
Other devices (including the PC) *do* see shares from the bad WDTV device if Windows Sharing is enabled on it. However seeing is as far as it gets, no connection can be made.
From my PC, I cannot ping the device, the request times out. I can ping the other two identical devices.
From my router, I *can* ping the device. It shows up in the attached devices list and everything looks normal.
Fixed IPs have been defined for all the WDTV devices on the network by the router, but there’s no other fancy networking going on. Changing the bad device’s IP didn’t help. Releasing the fixed IP and letting it go back to a roaming IP didn’t help. Same results at every stage.
Have tested with all other network devices switched off (other PCs, all other WDTVs, printer, etc.). Same results.
Have investigated browser issues in depth and verified that it doesn’t matter what device is the network’s master browser, the same problem happens.
Warm and cold resets have all been performed, aswell as a factory defaults reset. The same results came from tests at every stage: the device can connect to the network and see the Internet, and appears to be working fine in all regards, but it won’t see the network shares.
This device used to connect the Windows and NFS shares for severl months. I moved it from the bedroom to the lounge room when a new TV arrived, and it stopped working right then. I had a network cable in the lounge, but hooking it up to the wired network didn’t help. Same results. (I haven’t verified that wired networking still doesn’t work after moving the device back to the bed room, but I’m sure it’s still the case as there’s no reason to think it would be different in a different spot.)
I suspected hardware problems for a while. But the fact that it’s got a live network and Internet connection doesn’t support that idea.
Netflix is no good to me in Australia and we’re well sorted for music streaming, so this device is a very frustrating brick at the moment. I can’t even give it away in good consience because it probably won’t work for the recipient.