Hoping someone can help me or at least pass this along to the developers.
My device needs a constant “reset to factory defaults” from the menu to function. If I don’t do this, it won’t recognize certain file types like AVI. It also will connect to YouTube, but fails to play any videos. It will search fine, but when you select a video, you get the endless spinning blue wheel.
After a reset, everything works fine. I have seen posts on the internet of other people who’ve had this same problem.
This has happened for my device in the last two firmware upgrades. I was hoping the upgrades would solve the problem, but it hasn’t. I even downgraded, and it didn’t help.
This is happening whether or not the device is connected to an external drive, so deleting the “.wd” file doesn’t help.
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What were you doing? Nothing, just trying to play regular videos. |
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Does this happen every time? Everytime |
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What hardware and media were you using? WDTV Live, latest firmware |
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Did this happen with previous firmware? Yes |
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Does power cycling the unit solve this? no |
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Does resetting to factory defaults solve this? Yes, every time |
I don’t know much about this device, but I suspect I have some corrupted section of the onboard flash drive. It just doesn’t make sense why it would be consistent through firmware updates.
