I have a WDTV Live Gen3, it’s almost 2 years old and for the most part has been great. However very recently it has been randomly freezing while watching content and I’ve also noticed it has been getting very hot too. When the device freezes it has been on both different content and file types so I am convinced that it is nothing to do with any particular file or extension. When the device freezes it and the remote become unresponsive and I have to unplug the device to use it again.
I have tried resetting back to factory defaults, changing settings, different files and it continues to behave this way and as stated before it has only been recently I have noticed this behavior. The hard drive that is connected to the device is a 3TB USB3.0 WD HDD and is fairly new the current firmware on the device is 2.02.32 and was last updated last year.
I would appreciate any help provided with this issue and will post more information if required. Thanks is advance for any assistance.