WDTV Live Hub UI Freeze and Now Stuck Loading

Hi, I have had a WDTV Live Hub for about 2 years now and recently upgrade to the most recent firmware. It worked well for a week or so but then all of a sudden the UI froze. I could move the UI bar left or right, but couldn’t select anything. I then turned off the device and now it gets stuck in a loading loop. The machine boots up to the splash screen and says loading, then goes black only to repeat the process again. The light on the front of the device is also constantly flashing. I have tried resetting it, unpluging the power, and using the factory reset button. I don’t know what else to try.

For how long are you pressing the reset button? Remember that you need to press and hold the button for 5 seconds.

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