WDTV Live can't "see" folders


#1

I did the setup properly, or so i believe. My desktop can use MyCloud without any problems, access online works etc…
I use WDTV to stream video to my TV and projector. I was able to connect to MyCloud but the only folder that i can see is “Public”. So funnily, i had to make all the video folders within this one and the streaming also works. But the problem is that in my WIn10 this folder only appears under “Network” and is sometimes not even visible. As for my “normally” setup MyCLoud, “Public” folder doens’t appear in Windows.

Doesn’t matter where i create folders, online or in Windows, they just don’t appear on WDTV Live, only the Public folder.

Please help! Thanks.


#2

Hello, AlesM

You should try contacting WD’s Technical Support about this for live assistance and troubleshooting

To Contact WD for Technical Support

The link below will allow you to call support