Hi!
I have two external HDD from WD. The older is WD Elements and the second My Passport Ultra. I am using WDsmartware, BackupManager, etc. softwares to backup my files. When I plugin the MyPassportUltra I Get this message: Unable to cast COM object of type ‘Sytem._ComObject’ to interface type ‘WDBackupService.WDBackupManager’. This operation failed because the QueryInterface call on the COM component for the interface with IID ‘{6BC00436-F259-4699-A361-091D65133178’ failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)).
Is WDSmartware out of support - is it compatible with W11? Thank you for help!
Hi @howit,
Please be informed that the support for WD Smartware has ended and is no longer covered under our software support lifecycle. You may continue to use your product and related applications. Software purchases, licenses, updates, and technical support are no longer provided for WD Smartware.
Please refer to the below link for more information:
https://support-in.wd.com/app/answers/detail/a_id/30039
