WDSmartware and True crypt files not supported

Last year I posted that .tc files do not get incrementally backed up by WDSmartware.

The reply received was:

Thank you for your patience.
I have received word back from our back-office department. Apparently, it is, and will not(in the foreseeable future) be possible for Smartware to back up .tc files as they are encrypted.

.tc files are backed up ok by windows backup, NTI, Maxtor,Seagate etc, so I would like to ask again when WDSmartware will suport .tc Truecrypt files.

many thanks


I recommend you post this in the ideas section. Also do a search and if there is already an idea about it then you can give it your vote.

Software & Accessory Ideas