WDShareSpace reset password still not working


I have followed the recommendation to press the reset button for 20 seconds to reset my admin password as I had forgotten it. Something has definitely changed as I am unable to connect to my previous mapped drive in Windows but when I access the console from it tells me admin/admin is not a valid password for the Network Storage Manager. Any help gratefully received…

I’ve been doing some further digging and if I ftp to my WDShareSpace from the cmd line then I can access the folders using my old admin/password combination. But if I try to use this combination from the Network Storage Manager login page I get an invalid password error. Is there any way I can change the password from the cmd prompt?

You may have already discovered this but the “admin” username is case sensitive and is all lower case. You can’t use “Admin”