Wdmycloudmirror.local’s server DNS address could not be found

[swearingen]

Hello,

I am on a Macintosh network.

I can access my cloud via the WD MyCloud Desktop software, but I cannot connect via the browser, and I get this message:

wdmycloudmirror.local’s server DNS address could not be found.

I have reset the device, but still no DNS…

[ERmorel]

Hello,

Have you tried using the Ip address of the unit?

See if the following link helps.

Can't access dashboard

Connected MyCloud yesterday, installed setup and quickview on wondows 8. The dashboard loaded and said that the firmware needed updating. This I did and the cloud was restarted. Since then I cannot get the dashboard to open using the quickview or browser. I can see the folders on the network but that is all. I need the dashboard to work as I want to setup my iPhone to access the cloud. Any advice would be appreciated.