WDMyCloudMirror.local not resolving (Unknown Host))... even after reset and reboot of all equipment. Any other ideas?

Hi - I am no longer able to access the control panel via the WDMyCloudMirror.local URL through my browser. I have reset the mycloud and power cycled my router and PC with no luck. Any other ideas?

I have other issues with the box (none of my time machine backups can find the drive any more) and I suspect this is the root cause.

I am able to access the admin panel by typing in the IP address into my browser. I am also able to mount the drive and use it in finder to add and move files. So, I know the box is working. It just does not seem to be able to resolve the WDMyCloudMirror.local name to an IP address in the browser (nor from Time Machine).

I have tried to ping the box from the terminal and get the error, “Unknown Host”

Any other ideas for how I can get the name resolution working again?

Hi age23mit,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.