WDML5000TN passport elite

WD External Drives WD Portable Drives
1

I have this WDML5000TN  passport elite drive.

It works fine with Win XP (32-bit). But it is not recognized by my Windows 7 64-bit laptop.

Does anyone have a clue what to do about this

2

Follow the instructions here…

Press WIN key +R. You’ll be presented with RUN dialogue box. Type diskmgmt.msc and click enter. On disk Management window look for your drive without a drive letter. Right click and choose “Assign Drive Letter & Paths”.

Now select ADD and choose letter W for your drive. Don’t enter drive letter E, to P or so. This will create unnecessary issues later on. Look bellow…

http://community.wdc.com/t5/My-Passport-for-PC/FIX-For-Drive-disappearance-issue-on-Vista-amp-Win7-XP-Scenario/td-p/125674

3

Thanks, but this does not work since the drive is not being recognized in the first place.

4

If you cannot see your drive in Windows device manager means you have either bad USB connection or a faulty drive.

5

Try different ports on the PC preferably one on the back and don’t use a hub.

Joe

6

I have confirmed that this is a 64-bit issue . I tried the drive on a 32-bit windows 7 machine and it works. But my 64-bit windows 7 machine will not recognize it. Anyone has any ideas?