WDLive isn't able to play specific mkv files

wdlive isn’t able to play a lot of my files

especially 720p mkv- files with subtitles

what happens if i play them:

well its not loading them, so there comes the loading screen but nothing is happening…

i can go back but then ALL files, also simple .avi files are unable to play -> so its loading them forever and they don’t start.

so i have to shut down the wd live and restart it, then i can play my normal files until i try to open the kind of files which i added in this thread

file info:

General
Complete name                    : J:\fairy tail\one piece[yibis]_One_Piece_464_[720p][564039B9].mkv
Format                           : Matroska
File size                        : 302 MiB
Duration                         : 23mn 34s
Overall bit rate                 : 1 788 Kbps
Encoded date                     : UTC 2010-08-31 19:20:44
Writing application              : mkvmerge v4.1.1 (‘Bouncin’ Back’) built on Jul  3 2010 22:54:08
Writing library                  : libebml v1.0.0 + libmatroska v1.0.0
Cover                            : Yes / Yes

Video
ID                               : 1
Format                           : AVC
Format/Info                      : Advanced Video Codec
Format profile                   : High@L4.0
Format settings, CABAC           : Yes
Format settings, ReFrames        : 9 frames
Muxing mode                      : Container profile=Unknown@4.0
Codec ID                         : V_MPEG4/ISO/AVC
Width                            : 1 280 pixels
Height                           : 720 pixels
Display aspect ratio             : 16:9
Frame rate mode                  : Variable
Color space                      : YUV
Chroma subsampling               : 4:2:0
Bit depth                        : 8 bits
Scan type                        : Progressive
Title                            : h.264
Writing library                  : x264 core 104 r1688 0b36c6d
Encoding settings                : cabac=1 / ref=9 / deblock=1:0:0 / analyse=0x3:0x13 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=10 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=9 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=25 / scenecut=40 / intra_refresh=0 / rc_lookahead=150 / rc=crf / mbtree=1 / crf=20.0 / qcomp=0.60 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:0.60
Language                         : Japanese
Matrix coefficients              : BT.709-5, BT.1361, IEC 61966-2-4 709, SMPTE RP177

Audio
ID                               : 2
Format                           : AAC
Format/Info                      : Advanced Audio Codec
Format version                   : Version 4
Format profile                   : LC
Format settings, SBR             : No
Codec ID                         : A_AAC
Duration                         : 23mn 34s
Channel(s)                       : 2 channels
Channel positions                : Front: L R
Sampling rate                    : 48.0 KHz
Title                            : aac 2ch
Language                         : Japanese

Text #1
ID                               : 3
Format                           : **bleep**
Codec ID                         : S_TEXT/**bleep**
Codec ID/Info                    : Advanced Sub Station Alpha
Title                            : subtitles & notes
Language                         : English

Text #2
ID                               : 4
Format                           : **bleep**
Codec ID                         : S_TEXT/**bleep**
Codec ID/Info                    : Advanced Sub Station Alpha
Title                            : subtitles
Language                         : English

Menu
00:00:00.000                     : en:Opening
00:03:17.531                     : en:Recap
00:05:14.414                     : en:Part 1
00:14:22.487                     : en:Part 2
00:23:06.510                     : en:Preview

Welcome to the forums.

Yup, this is well known – remux with MKVMerge 4.0 or earlier (or don’t play these files! :>)

FAQ section 4H and 4I

http://community.wdc.com/t5/General-Discussions/WDTV-FAQ/td-p/32135#playback