My journey with WD My Book Live has been tough. When it works, it’s the best thing since sliced bread. When it doesn’t, it’s like gout pain - excruciating.
What happens is that I’m forced to delete and reinstall the My Cloud app (and therefore delete the 6GB of downloaded files which took 4 hours to download from the NAS to the ipad) whenever the app fails to download a folder or a file and gives out this WDgeneralnetworkerror 416 error. This is the equivalent of Windows’ Blue Screen of Death.
I tried rebooting the NAS, closing the app on the ipad, rebooting the ipad but the error will persist. No matter what I do, the file and folder - once it failed to download once - will NEVER again download. And even the copy of that file that failed to download which is on the NAS itself will also not open when I click on it, as long as I use the app to access it. The file is fine when I access it through my MacBook afp connection.
It’s like the NAS has somehow made a record that the file shall never be opened or downloaded by the app on my ipad, unless I delete the app, reinstall a brand new copy and re-download everything. I feel like a sitting duck. When MBL feels like it and return a WDgeneralnetworkerror 416 while I’m auto-syncing or downloading a folder or file on my ipad, I’m doomed to delete everything I’ve downloaded and start ALL OVER AGAIN!
Does anybody have this experience?
I’m using the latest version of WD My Cloud and My Book Live firmware is also updated.
I’m seriously considering switching to another NAS. I can’t take all this uncertainty and lack of reliability. MBL is just too fragile and temperamental.