WDEP freezes up when browsing

Community Archives WD Elements Play
1

Hi Community

Have any of you ever experienced that your WDEP freezes when browsing movies, pictures ect? Mine does it alot, and i have to unplug the power in order to get it back, this is really annoying. I have tried to defrag the drive to see if that would help, but no luck. Can anyone help me out please?

Thanks in advance

Chris

Note: its the 2TB version i have and its about 670GB filled

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Hi. I’ve had a 2TB EP for about six months and it’s more than half-filled with fairly large (1-5 GB) MKV files.  I have never experienced any slow down or “freezing.”  However, I do not use the “list” or preview display mode, only the mis-named “thumbnail” mode.  Have you tried changing this setting? I don’t know why that should cause problems of hanging, only slowing down, but it’s worth looking at.

If this does solve the problem, perhaps you have a few corrupt files and the EP is having trouble displaying them in preview?

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Will try it out to see if it will work, thanks alot johnaduk

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It looks like you are right on the money johnaduk, after changing the display mode, im able to browse around for sofar 10 mins without the unit freezing, this is a personal record :slight_smile:

Anyways, thank you for the tip and responding

-Chris