WDDM service is not running


#1

my PC running on windows vista, suddenly not reading MY PASSPORT ESSENTIAL  when connected. The following message is displayed - “WDDM service is not running” . Kindly advise me what to do…all my files are copied/backed-up in it. will i lose all my files…that would be disastrous …PL HELP !!


#2

It appears that the smartware service is not running properly go ahead and unistall then reinstall smartware.


#3

Dear Lawrence,

once i uninstall the SMARTWARE software, it is possible to download the software from internet and install it back ?? pl advise…

ramesh


#4

When you un-install the WD Smartware, it will be removed only from your computer, you will still have access to the installer that is in the external drive.


#5

when my computer is not reading the external drive itself, will it be possible to re-install WD SmartWare from it ?


#6

I am a bit confuse now, your computer cannot read your external drive at all? It is not been detected?


#7

my Passport Essential is working today - my PC is reading it when connected… sorry for the troubles caused to you all… thanks,


#8

No problem glad to hear it worked out for you. :slight_smile: