WDC WD20EARS-00MVWB051.0 SMART fail

WD Internal Drives Desktop & Mobile Drives
1

Hi i got this drive (WDC WD20EARS-00MVWB051.0) in a raid configuration. for several weeks i get an email from the raid application telling me the disk gives a read failure. but it seems to be rather fine.

SMART information is ‘NORMAL’. 

should i send this drive in RMA or are there other things i can try to ‘fix’ this?

Kind regards,

Patrick

2

Check if you get the same results with the DLG test. 

http://wdc.custhelp.com/app/answers/detail/a_id/940/session/L2F2LzEvc25vLzEvdGltZS8xMzM4MjEzMTIyL3NpZC9iSlNXMmZaaw%3D%3D

3

I did the quick test and it fails:

Status code = 07

Failure checkpoint = 97

What does this mean?

4
Test Option: QUICK TEST
Model Number: WDC WD20EARS-00MVWB0
Unit Serial Number:
Firmware Number: 51.0AB51
Capacity: 2000.40 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 06-Quick Test on drive 3 did not complete! Status code = 07 (Failed read test element), Failure Checkpoint = 97 (Unknown Test) SMART self-test did not complete on drive 3!
Test Time: 16:25:09, June 02, 2012
Test Option: EXTENDED TEST
Model Number: WDC WD20EARS-00MVWB0
Unit Serial Number:  
Firmware Number: 51.0AB51
Capacity: 2000.40 GB
SMART Status: PASS
Test Result: FAIL
Test Error Code: 08-Too many bad sectors detected.
Test Time: 22:44:19, June 02, 2012
5

I have the same error when running the quick test. I would do a extended test, but it is just too long. I also checked on HD sentinel and I already have 75+ weak sectors and constantly gets more every 10-15 mins or so when on. The health percentage also keeps dropping at a steady rate. Can I RMA this?