I bought drive specifically for backups & their backup software looked straightforward enough.
The drive installed quickly & was visible on Windows 7 immediately.
I went through Firmware & Software updates, including all the plug out & reboot x times. Now on 18.104.22.168 according to version number on .exe
When I went for my first backup I could not get the Backup tab enabled & had to go to forums to find that you have to click on the icon representing the only external HDD for the software to allow access to the Backup.
Left the backup run overnight & it backedup files but gave access denied on some files including my reg file so I don't value that as a complete backup.
Since installed the internal HDD has not stopped working with the 4 WD services processes constantly reading & writing to HDDs even though the external HDD is now off. I assumed I had a virus it was so bad so I did full scan but nothing.
Also I am getting a lot of distortion on any music I have playing & that is annoying everybody.
Back to forums to see if others have same problem and quickly find that these two issues are common.
I disabled these services from startup & then stopped them and all these problems went away so I am convinced that it is WD software.
WD, Please sort this and allow the software sit idle if not needed. Otherwise get rid of all the services & user the option to backup only when they want to.
I don't see any option but to remove their backup software & either use the MyBook as a plain HDD or use other software.
For me it is a very big negative feature & makes we wonder if the software would be reliable enough to do a restore if needed!!!