wd5000me and smartware


#1

I have wd5000me (s/n: WXNX08SVA106) essential drive and after the installation of Smartware, I have not all functionalities (backup and virtual drive). I try to update firmware but software could not recognise my drive, it ask for smartware drive. Is it possible to update my firmware, to make it Smartdrive?


#2

Your link displayed My Passport III.

WD SmartWare & Encryption is for My Passport IV series only.

http://support.wdc.com/product/download.asp?groupid=209&lang=en