I have wd5000me (s/n: WXNX08SVA106) essential drive and after the installation of Smartware, I have not all functionalities (backup and virtual drive). I try to update firmware but software could not recognise my drive, it ask for smartware drive. Is it possible to update my firmware, to make it Smartdrive?
Your link displayed My Passport III.
WD SmartWare & Encryption is for My Passport IV series only.