Hi, I bought this model in UK through Jessops. This hard disk is working fine since I bought. This morning I started working on and suddenly it stopped working. I tried reconnecting with the power card and checked all Power cable, USB cable. Still it is not working. I have my entire data which is critical in it. I tried re-connecting again and again… Still it is not working.
I request someone to help me on this. At present I am in India, Bangalore. Please suggest a solution.
The disk doesn’t blink / vibrate. I took the power adopter to an electrician where he checked it and said, there is no power output from the adopter. I pray that it is the issue with the adopter. I am trying to find a place to buy the new adopter to see my luck.
One unfortunate incident was, the warranty of the hard disk was expired ~ 6 months ago.
Thanks for your feed back. Can u please suggest as to where to buy the power adopter in India? When I called WD helpdesk center, they are saying “Except warranty replacement, they can’t help / provide with any information, even if I said I am ready to pay the cost.”
I am bit panic as if the warranty expires, WD doesn’t care / bother about the customers even though customers are ready to pay the fee for servicing.
I dont know where to purchase in India, sorry … but try contacting the support line, one more time, or call the wd store number, they might be able to help …