Some time ago, I purchased a 500 GB My Book Essentials external hard drive. When I plugged it in, my Vista desktop computer didn’t even recognize it. When I contacted support, they said it was out of warranty. I was extremely annoyed since it was a brand new drive, and already out of warranty, but I don’t like throwing away money, so I figured I’d find a way to make it work. I located the drivers on the WD website, but when I tried to click on the ExtFAT32v2.0.msi it informs me there is a program missing from my computer therefore it cannot format or partition the drive. What is the program I need to make this thing work? I have a Vista Desktop, and 2 XP laptops, and all 3 have precious little space left. I desperately need to transfer file onto this external drive. Any help you can provide would be most appreciated.
Thanks in Advance,
Desperate & Confused in Toronto.