WD40EZAZ click of death

Hello beautiful people from around the world!

I have a problem which i am searching for an answer and its about a 4TB WD blue hdd, making a click of death (two actually, to be precise) sound.

How it came to this; the disk had 6 partitions and i had windows on multiple partitions.

I almost always made a install on a new partition, so if i would later need some data, i might find it in the old windows folders.

It barely happened and the thing is, you cant just delete these folders later, the explorer doesn’t allow it.

And the computer is not really much in use, so i ignored the random restarts that happened each time I was using it, sometimes the pc would run for a whole hour or more, sometimes it would restart in couple of seconds, meaning where could be two three restarts, before you could start using it.

And I was tired of it and wanted to make i clean install of windows, on a separate ssd, but I was cleaning the thrash from the hdd and removing games and files I don’t need.

I copied the data to another partition and made a format of the partition, that how i also got rid of the windows.old files and folders.

And be the time i did that to the last partition, the explorer froze, and a hear two clicking sounds, after that, the disk stops spinning, starts spinning again, two clicks, stops spinning and so on. one circle of spin, click, click, stop spinning is about 5 seconds long.

I restarted the computer, because I could not get the explorer to run again, but the clicking continued and the drive is not seen by windows, not bios.

Great, and there are a lot of photos from kids, and no backup…

After i tapped it hard for some time, I opened the disk up, nothing there, the heads were in perfect position. there i bought a new (second hand) pcb, with same code and revision, put it on the disk, plugged it in.

The disk did not spin, but it showed up in bios and had 0 data on it. I already googled this beforehand in it was a good sign, i just need to swap the bios chip. The pcb has three almost identical chips, out of which one is the bios.

With the help of work colleagues the bios chip was successfully swapped, but now the tragic part, the disk makes the same clicking sound it did before, the new pcb with old bios chip, is repeating the error.

Is there something else i could do, except give the disk to expensive data recovery specialists (which i made already more expensive, given i already played with the disk)?

should I swap another chip, does anyone know what they do?

Appreciate any help

DISK: WD40EZAZ

PCB: 2060-810011-001 rev P1

Thank you, Ichy

Hi Ichy,

I’m sorry to here about the problem you’re having. I don’t claim to be a expert when it comes to hard discs, but I believe opening up the drive to the point where you could see the heads probably caused more damage than you had when your problems first started. It’s my understanding that when professional data recovery techs open a drive they do so in a special clean room with no common household dust and wearing suits similar to those worn by people who work around hazardous materials. These steps are to insure the internal parts are keep clean.

Your WD Blue 4TB hard drive is likely failing due to bad read/write heads or a damaged preamp. Since swapping the PCB and ROM didn’t fix the issue, the problem isn’t with the board. The clicking sound and spin-stop cycle suggest the drive’s heads can’t read the firmware, preventing it from functioning properly.

To avoid further damage, stop powering it on repeatedly. If you have access to tools like WD Marvel, you can check the firmware, but this won’t help if the heads are faulty. A head swap might work, but it requires a matching donor drive and a cleanroom environment to avoid platter contamination. Recovery software won’t help since the drive isn’t detected.

Freezing, hitting, or swapping the PCB again won’t fix the issue, and opening the drive without proper tools could make recovery impossible. If the data is important, professional recovery is the best option.

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Thank you for the info. So, you are saying the preamp or heads could be damaged, without any physical damage. Like I said, the drive was running, making a partition format and then everything froze and the clicking started. This WD marvel, what can you do with it? Also is there a way to check the pcb, without any special tools. I am guessing I cant do much with only plugging the pcb (without the disk) into sata and power.
BR, Ichy

SSD are cheap so I suggest one for Windows. Ther disk probably needs to be refurbished by writing zeros

Yes, the preamp or heads can fail without visible damage.

WD Marvel helps diagnose and repair WD drives but needs special hardware.

To check the PCB, look for burn marks or damage. A multimeter can check voltage, but plugging in just the PCB won’t confirm much.

You can also swap the PCB (needs ROM transfer), check for stuck heads, or listen to click patterns to identify the issue.