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WD3200H1U-00 not working

WD3200H1U-00 makes beeping sounds but I’m not able to access any files. Can I backup to another ext HD or how do I get this one to work? Blue light comes on and then goes out. I have this connected to my laptop USB and power is connected to outlet.

What product do you have?

I believe it is a 500. Only lable is on bottom of case

It’s a MyBook Essentials Edition 2.0, at least according to a quick search. 

yes this is the external drive WD essentials 2.0. Makes beeping sound but will not open. What can I do to access and save the files?

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