wd3200BEVT not detected

Hi ! 

I had a WD3200BEVT  working in my laptop and suddenly crashed.

Now the hard drive is not detected even by the BIOS, although it spins…

I tried to plug it in a portable hard drive box and connected to a USB port in other computer, and it again spins and seems that the heads are moving but the computer doesnt detect it netiher.

Coult it be a firmware corruption? any idea to repair it?


Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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Hi well if the drive came with your laptop it has one year warranty from the people that built your laptop ACER,HP ASUS. If there is a problem with the drive and it is under the one year you need to contact the people you bought the laptop from, as they are the only ones that will replace it. WD does not offer replacment or rma on these OEM drives.